[{"data":1,"prerenderedAt":497},["ShallowReactive",2],{"docs-navigation":3,"site-settings":257,"docs-\u002Femails-and-notifications\u002Femails-you-receive\u002F":292,"docs-surround-\u002Femails-and-notifications\u002Femails-you-receive\u002F":495},[4,32,65,103,124,152,179,213,235],{"title":5,"path":6,"stem":7,"children":8},"Getting Started","\u002Fgetting-started","1.getting-started",[9,14,20,26],{"title":10,"path":6,"stem":11,"description":12,"icon":13},"Getting started","1.getting-started\u002Findex","Create your account, set up your pathway, and learn your way around the dashboard.","ph:rocket-launch-duotone",{"title":15,"path":16,"stem":17,"description":18,"icon":19},"Create your account","\u002Fgetting-started\u002Fcreate-your-account","1.getting-started\u002F1.create-your-account","Sign up for Licentio and sign back in, with or without a password.","ph:user-plus-duotone",{"title":21,"path":22,"stem":23,"description":24,"icon":25},"Set up your pathway","\u002Fgetting-started\u002Fset-up-your-pathway","1.getting-started\u002F2.set-up-your-pathway","Tell Licentio your license type, degree date, and registration so it applies the right BBS rules.","ph:signpost-duotone",{"title":27,"path":28,"stem":29,"description":30,"icon":31},"Your dashboard","\u002Fgetting-started\u002Fyour-dashboard","1.getting-started\u002F3.your-dashboard","Take a tour of the Licentio home screen and learn what each card is telling you.","ph:squares-four-duotone",{"title":33,"path":34,"stem":35,"children":36},"Logging Hours","\u002Flogging-hours","2.logging-hours",[37,42,47,53,59],{"title":38,"path":34,"stem":39,"description":40,"icon":41},"Logging your hours","2.logging-hours\u002Findex","Record supervised experience accurately, in the format the BBS expects.","ph:pencil-simple-line-duotone",{"title":43,"path":44,"stem":45,"description":46,"icon":41},"Log your hours","\u002Flogging-hours\u002Flog-your-hours","2.logging-hours\u002F1.log-your-hours","Record supervision events one at a time or a week at a time, with the right supervisor and category.",{"title":48,"path":49,"stem":50,"description":51,"icon":52},"Categories","\u002Flogging-hours\u002Fcategories","2.logging-hours\u002F2.categories","Learn what each supervision category means and why choosing the right one matters.","ph:tag-duotone",{"title":54,"path":55,"stem":56,"description":57,"icon":58},"Edit or delete","\u002Flogging-hours\u002Fedit-or-delete","2.logging-hours\u002F3.edit-or-delete","Fix a mistake in a logged event, and understand what changes mean for your record.","ph:pencil-duotone",{"title":60,"path":61,"stem":62,"description":63,"icon":64},"Import existing hours","\u002Flogging-hours\u002Fimport-existing-hours","2.logging-hours\u002F4.import-existing-hours","Bring hours you tracked in another tool into Licentio.","ph:upload-simple-duotone",{"title":66,"path":67,"stem":68,"children":69},"Progress And Compliance","\u002Fprogress-and-compliance","3.progress-and-compliance",[70,75,80,86,92,97],{"title":71,"path":67,"stem":72,"description":73,"icon":74},"Progress","3.progress-and-compliance\u002Findex","See where you stand against your pathway's requirements and fix anything that needs attention.","ph:chart-line-up-duotone",{"title":76,"path":77,"stem":78,"description":79,"icon":74},"Your progress","\u002Fprogress-and-compliance\u002Fyour-progress","3.progress-and-compliance\u002F1.your-progress","Read your totals, your projected completion, and where each category stands.",{"title":81,"path":82,"stem":83,"description":84,"icon":85},"Requirements","\u002Fprogress-and-compliance\u002Frequirements","3.progress-and-compliance\u002F2.requirements","See the official BBS requirements for your pathway, with your progress on every row.","ph:list-checks-duotone",{"title":87,"path":88,"stem":89,"description":90,"icon":91},"Validation","\u002Fprogress-and-compliance\u002Fvalidation","3.progress-and-compliance\u002F3.validation","Check whether your experience is ready for the BBS, and resolve anything that isn't.","ph:shield-check-duotone",{"title":93,"path":94,"stem":95,"description":96,"icon":25},"Your pathway","\u002Fprogress-and-compliance\u002Fyour-pathway","3.progress-and-compliance\u002F4.your-pathway","Review your license type, registration, degree vintage, and the coursework and exams that go with them.",{"title":98,"path":99,"stem":100,"description":101,"icon":102},"Change your pathway","\u002Fprogress-and-compliance\u002Fchange-your-pathway","3.progress-and-compliance\u002F5.change-your-pathway","Fix a registration detail, record a renewed registration, or change the facts that set your rules.","ph:arrows-clockwise-duotone",{"title":104,"path":105,"stem":106,"children":107},"Supervision","\u002Fsupervision","4.supervision",[108,113,118],{"title":109,"path":105,"stem":110,"description":111,"icon":112},"Your supervisor","4.supervision\u002Findex","Connect your supervisor, set how approvals work, and keep your hours signed off.","ph:users-three-duotone",{"title":114,"path":115,"stem":116,"description":117,"icon":19},"Add a supervisor","\u002Fsupervision\u002Fadd-a-supervisor","4.supervision\u002F1.add-a-supervisor","Invite your supervisor, connect your accounts, and manage the relationship over time.",{"title":119,"path":120,"stem":121,"description":122,"icon":123},"Getting sign-off","\u002Fsupervision\u002Fgetting-hours-signed-off","4.supervision\u002F2.getting-hours-signed-off","See how logged hours move from awaiting review to verified, and how final sign-off works.","ph:signature-duotone",{"title":125,"path":126,"stem":127,"children":128},"For Supervisors","\u002Ffor-supervisors","5.for-supervisors",[129,134,140,146],{"title":130,"path":126,"stem":131,"description":132,"icon":133},"For supervisors","5.for-supervisors\u002Findex","Review and approve your supervisees' hours and keep your supervisor credential current.","ph:user-circle-check-duotone",{"title":135,"path":136,"stem":137,"description":138,"icon":139},"Supervisor dashboard","\u002Ffor-supervisors\u002Fsupervisor-dashboard","5.for-supervisors\u002F1.supervisor-dashboard","See what a supervisor's workspace shows, and how to get set up to review hours.","ph:gauge-duotone",{"title":141,"path":142,"stem":143,"description":144,"icon":145},"Review & approve","\u002Ffor-supervisors\u002Freview-and-approve","5.for-supervisors\u002F2.review-and-approve","Work through your approval queue, set your review cadence, and understand what you're attesting to.","ph:check-square-offset-duotone",{"title":147,"path":148,"stem":149,"description":150,"icon":151},"Your credential","\u002Ffor-supervisors\u002Fyour-credential","5.for-supervisors\u002F3.your-credential","Record the licenses that authorize you to supervise, and keep them current.","ph:identification-badge-duotone",{"title":153,"path":154,"stem":155,"children":156},"Reports And Export","\u002Freports-and-export","6.reports-and-export",[157,162,168,173],{"title":158,"path":154,"stem":159,"description":160,"icon":161},"Reports and export","6.reports-and-export\u002Findex","Generate a progress report and the board-ready log you submit to the BBS.","ph:file-text-duotone",{"title":163,"path":164,"stem":165,"description":166,"icon":167},"Progress report","\u002Freports-and-export\u002Fprogress-report","6.reports-and-export\u002F1.progress-report","Generate a working snapshot of your totals, categories, and projected completion.","ph:chart-donut-duotone",{"title":169,"path":170,"stem":171,"description":172,"icon":161},"Board-ready log","\u002Freports-and-export\u002Fboard-ready-log","6.reports-and-export\u002F2.board-ready-log","Generate the licensure log you submit to the BBS, and send the Experience Verification for signature.",{"title":174,"path":175,"stem":176,"description":177,"icon":178},"Export your data","\u002Freports-and-export\u002Fexport-your-data","6.reports-and-export\u002F3.export-your-data","Download your event log as CSV or JSON, filtered however you like.","ph:download-simple-duotone",{"title":180,"path":181,"stem":182,"children":183},"Account And Billing","\u002Faccount-and-billing","7.account-and-billing",[184,189,195,201,207],{"title":185,"path":181,"stem":186,"description":187,"icon":188},"Account and billing","7.account-and-billing\u002Findex","Manage your profile, sign-in, notifications, and your Licentio subscription.","ph:gear-six-duotone",{"title":190,"path":191,"stem":192,"description":193,"icon":194},"Your profile","\u002Faccount-and-billing\u002Fyour-profile","7.account-and-billing\u002F1.your-profile","Update your display name, review your licensure setup, and find your archived record.","ph:user-circle-duotone",{"title":196,"path":197,"stem":198,"description":199,"icon":200},"Sign-in and security","\u002Faccount-and-billing\u002Fsign-in-and-security","7.account-and-billing\u002F2.sign-in-and-security","Manage your password, linked sign-in methods, and where you're signed in.","ph:lock-key-duotone",{"title":202,"path":203,"stem":204,"description":205,"icon":206},"Notifications","\u002Faccount-and-billing\u002Fnotifications-and-privacy","7.account-and-billing\u002F3.notifications-and-privacy","Choose which emails you receive, and export or delete your data.","ph:sliders-duotone",{"title":208,"path":209,"stem":210,"description":211,"icon":212},"Trial & subscription","\u002Faccount-and-billing\u002Ftrial-and-subscription","7.account-and-billing\u002F4.trial-and-subscription","Understand how the free trial works, add a payment method, and manage or cancel billing.","ph:credit-card-duotone",{"title":214,"path":215,"stem":216,"children":217},"Emails And Notifications","\u002Femails-and-notifications","8.emails-and-notifications",[218,223,229],{"title":219,"path":215,"stem":220,"description":221,"icon":222},"Emails","8.emails-and-notifications\u002Findex","Understand every message Licentio sends, why you got it, and what the links inside do.","ph:envelope-simple-duotone",{"title":224,"path":225,"stem":226,"description":227,"icon":228},"Emails you'll receive","\u002Femails-and-notifications\u002Femails-you-receive","8.emails-and-notifications\u002F1.emails-you-receive","See every transactional email Licentio sends, grouped by what it's about.","ph:envelope-simple-open-duotone",{"title":230,"path":231,"stem":232,"description":233,"icon":234},"Approve from email","\u002Femails-and-notifications\u002Femail-actions","8.emails-and-notifications\u002F2.email-actions","See how the secure action links in supervisor emails work.","ph:cursor-click-duotone",{"title":236,"path":237,"stem":238,"children":239},"Help","\u002Fhelp","9.help",[240,245,251],{"title":241,"path":237,"stem":242,"description":243,"icon":244},"Help and FAQ","9.help\u002Findex","Find common problems, quick fixes, and answers to the questions associates ask most.","ph:lifebuoy-duotone",{"title":246,"path":247,"stem":248,"description":249,"icon":250},"Troubleshooting","\u002Fhelp\u002Ftroubleshooting","9.help\u002F1.troubleshooting","Fix common problems, from sign-in trouble to hours that won't count.","ph:wrench-duotone",{"title":252,"path":253,"stem":254,"description":255,"icon":256},"FAQ","\u002Fhelp\u002Ffaq","9.help\u002F2.faq","Get straight answers about how Licentio handles BBS rules, your data, and your account.","ph:question-duotone",{"id":258,"extension":259,"footer":260,"header":283,"meta":289,"stem":290,"__hash__":291},"settings\u002Fsettings\u002Fsite.yml","yml",{"copyright":261,"links":266,"social":270},{"holder":262,"rights":265},{"label":263,"href":264},"Kaweah Tech","https:\u002F\u002Fkaweah.tech","All rights reserved.",[267],{"label":268,"href":269},"Website","https:\u002F\u002Flicent.io",[271,275,279],{"ariaLabel":272,"href":273,"icon":274},"Kaweah Tech on LinkedIn","https:\u002F\u002Fwww.linkedin.com\u002Fcompany\u002Fkaweah-tech","ph:linkedin-logo-duotone",{"ariaLabel":276,"href":277,"icon":278},"Licentio on Instagram","https:\u002F\u002Fwww.instagram.com\u002Flicent.io\u002F","ph:instagram-logo-duotone",{"ariaLabel":280,"href":281,"icon":282},"Licentio on Facebook","https:\u002F\u002Fwww.facebook.com\u002Fprofile.php?id=61570992099133","ph:facebook-logo-duotone",{"logoAlt":284,"cta":285,"links":288},"Licentio",{"label":286,"to":287},"Open App","https:\u002F\u002Fapp.licent.io",[],{},"settings\u002Fsite","rx62fMTZEmR_NJ-4Bp1rbfLgTd5NKQWTA30aMeMX_4o",{"id":293,"title":224,"body":294,"description":227,"extension":490,"icon":228,"meta":491,"navigation":492,"path":225,"seo":493,"stem":226,"__hash__":494},"docs\u002F8.emails-and-notifications\u002F1.emails-you-receive.md",{"type":295,"value":296,"toc":479},"minimark",[297,307,312,341,344,347,379,387,391,399,403,429,433,447,450,459,470],[298,299,300,301,306],"p",{},"Licentio emails you for specific, useful moments — never for noise. This is the\nfull catalog, grouped by topic, so nothing in your inbox is a mystery. You control\nwhich non-essential ones you get under ",[302,303,305],"a",{"href":304},"\u002Faccount-and-billing\u002Fnotifications-and-privacy\u002F","Notifications and privacy","; the account-critical ones\nalways send.",[308,309,311],"h2",{"id":310},"signing-in-and-your-account","Signing in and your account",[313,314,315,323,329,335],"ul",{},[316,317,318,322],"li",{},[319,320,321],"strong",{},"Verification code"," — your one-time code for signing in or creating an account.",[316,324,325,328],{},[319,326,327],{},"Password reset code"," — when you ask to reset your password.",[316,330,331,334],{},[319,332,333],{},"Account already exists"," — if you try to create an account with an email that's\nalready registered, a heads-up pointing you to sign in.",[316,336,337,340],{},[319,338,339],{},"No account found"," — if you request a sign-in code for an email with no account,\na note so you're not left waiting on a code that isn't coming.",[298,342,343],{},"These are security-related and always send, regardless of your preferences.",[308,345,104],{"id":346},"supervision",[313,348,349,355,361,367,373],{},[316,350,351,354],{},[319,352,353],{},"Supervisor invitation"," — sent to a supervisor when an associate adds them,\nwith a link to accept or decline.",[316,356,357,360],{},[319,358,359],{},"Approval request"," — sent to a supervisor when a supervisee logs an event that's\nwaiting on their decision. It links straight to the review.",[316,362,363,366],{},[319,364,365],{},"Approval decision"," — sent to an associate when a supervisor approves or rejects\nan event. A rejection includes the supervisor's reason.",[316,368,369,372],{},[319,370,371],{},"Signature request"," — sent to a supervisor when a relationship wraps up and they\nneed to sign off on the supervised-hours record.",[316,374,375,378],{},[319,376,377],{},"Experience verification request"," — sent to a supervisor when an associate asks\nthem to verify their record on the official BBS form.",[298,380,381,382,386],{},"See ",[302,383,385],{"href":384},"\u002Femails-and-notifications\u002Femail-actions\u002F","Approving and signing from email"," for\nhow the action links in these work.",[308,388,390],{"id":389},"credentials","Credentials",[313,392,393],{},[316,394,395,398],{},[319,396,397],{},"Credential renewal reminder"," — sent to a supervisor 90, 30, and 7 days before a\nsupervisor credential is set to expire, so approvals never lapse unexpectedly.",[308,400,402],{"id":401},"your-account-lifecycle","Your account lifecycle",[313,404,405,411,417,423],{},[316,406,407,410],{},[319,408,409],{},"Welcome and onboarding sequence"," — a short welcome when you join, a nudge the\nday after you sign up, a first-week recap, and a mid-trial check-in.",[316,412,413,416],{},[319,414,415],{},"Trial and billing notices"," — your trial-enrollment confirmation, a note if your\ntrial lapses, and notice of any material change to your subscription terms.",[316,418,419,422],{},[319,420,421],{},"Licensure congratulations"," — a note when you reach licensure.",[316,424,425,428],{},[319,426,427],{},"Support confirmation"," — a receipt when you send a message through in-app\nsupport.",[308,430,432],{"id":431},"gotchas","Gotchas",[313,434,435,441],{},[316,436,437,440],{},[319,438,439],{},"Security and billing emails can't be turned off."," Sign-in codes, password\nresets, trial-expiration notices, and policy notices always send. That's by design\n— they protect your account and your access.",[316,442,443,446],{},[319,444,445],{},"Check spam if a code is missing."," Verification and reset codes are the emails\npeople most often miss. Add Licentio to your contacts so they land reliably.",[308,448,252],{"id":449},"faq",[298,451,452,455,456,458],{},[319,453,454],{},"Which emails can I turn off?","\nMarketing emails and the individual notification types, from ",[302,457,305],{"href":304},". Security, trial, and\npolicy messages always send.",[298,460,461,464,465,469],{},[319,462,463],{},"Who does Licentio email come from?","\nLicentio's system address. For anything you need a human for, replies and\n",[302,466,468],{"href":467},"mailto:support@licent.io","support@licent.io"," reach the support team.",[298,471,472,475,476,478],{},[319,473,474],{},"I got an approval or signature email. Is it safe to act on the link?","\nYes, those links are how supervisors act without signing in. See ",[302,477,385],{"href":384}," for how they work and\nwhat to watch for.",{"title":480,"searchDepth":481,"depth":481,"links":482},"",3,[483,485,486,487,488,489],{"id":310,"depth":484,"text":311},2,{"id":346,"depth":484,"text":104},{"id":389,"depth":484,"text":390},{"id":401,"depth":484,"text":402},{"id":431,"depth":484,"text":432},{"id":449,"depth":484,"text":252},"md",{},true,{"title":224,"description":227},"_GMwizli2zxa8n6OP9jBjm7MtBi-QakIYXSLZU3JzYY",[496,496],null,1783446602574]