[{"data":1,"prerenderedAt":749},["ShallowReactive",2],{"docs-navigation":3,"site-settings":339,"docs-\u002Ffor-organizations\u002Fbilling\u002F":374,"docs-surround-\u002Ffor-organizations\u002Fbilling\u002F":747},[4,32,65,103,124,158,230,263,295,317],{"title":5,"path":6,"stem":7,"children":8},"Getting Started","\u002Fgetting-started","01.getting-started",[9,14,20,26],{"title":10,"path":6,"stem":11,"description":12,"icon":13},"Getting started","01.getting-started\u002Findex","Create your account, set up your pathway, and learn your way around the dashboard.","ph:rocket-launch-duotone",{"title":15,"path":16,"stem":17,"description":18,"icon":19},"Create your account","\u002Fgetting-started\u002Fcreate-your-account","01.getting-started\u002F1.create-your-account","Sign up for Licentio and sign back in, with or without a password.","ph:user-plus-duotone",{"title":21,"path":22,"stem":23,"description":24,"icon":25},"Set up your pathway","\u002Fgetting-started\u002Fset-up-your-pathway","01.getting-started\u002F2.set-up-your-pathway","Tell Licentio your license type, degree date, and registration so it applies the right BBS rules.","ph:signpost-duotone",{"title":27,"path":28,"stem":29,"description":30,"icon":31},"Your dashboard","\u002Fgetting-started\u002Fyour-dashboard","01.getting-started\u002F3.your-dashboard","Take a tour of the Licentio home screen and learn what each card is telling you.","ph:squares-four-duotone",{"title":33,"path":34,"stem":35,"children":36},"Logging Hours","\u002Flogging-hours","02.logging-hours",[37,42,47,53,59],{"title":38,"path":34,"stem":39,"description":40,"icon":41},"Logging your hours","02.logging-hours\u002Findex","Record supervised experience accurately, in the format the BBS expects.","ph:pencil-simple-line-duotone",{"title":43,"path":44,"stem":45,"description":46,"icon":41},"Log your hours","\u002Flogging-hours\u002Flog-your-hours","02.logging-hours\u002F1.log-your-hours","Record supervision sessions a day or a week at a time, with the right supervisor, category, and workplace.",{"title":48,"path":49,"stem":50,"description":51,"icon":52},"Categories","\u002Flogging-hours\u002Fcategories","02.logging-hours\u002F2.categories","Learn what each supervision category means and why choosing the right one matters.","ph:tag-duotone",{"title":54,"path":55,"stem":56,"description":57,"icon":58},"Edit or delete","\u002Flogging-hours\u002Fedit-or-delete","02.logging-hours\u002F3.edit-or-delete","Fix a mistake in a logged event, and understand what changes mean for your record.","ph:pencil-duotone",{"title":60,"path":61,"stem":62,"description":63,"icon":64},"Import existing hours","\u002Flogging-hours\u002Fimport-existing-hours","02.logging-hours\u002F4.import-existing-hours","Bring hours you tracked in another tool into Licentio.","ph:upload-simple-duotone",{"title":66,"path":67,"stem":68,"children":69},"Progress And Compliance","\u002Fprogress-and-compliance","03.progress-and-compliance",[70,75,80,86,92,97],{"title":71,"path":67,"stem":72,"description":73,"icon":74},"Progress","03.progress-and-compliance\u002Findex","See where you stand against your pathway's requirements and fix anything that needs attention.","ph:chart-line-up-duotone",{"title":76,"path":77,"stem":78,"description":79,"icon":74},"Your progress","\u002Fprogress-and-compliance\u002Fyour-progress","03.progress-and-compliance\u002F1.your-progress","Read your totals, your projected completion, and where each category stands.",{"title":81,"path":82,"stem":83,"description":84,"icon":85},"Requirements","\u002Fprogress-and-compliance\u002Frequirements","03.progress-and-compliance\u002F2.requirements","See the official BBS requirements for your pathway, with your progress on every row.","ph:list-checks-duotone",{"title":87,"path":88,"stem":89,"description":90,"icon":91},"Validation","\u002Fprogress-and-compliance\u002Fvalidation","03.progress-and-compliance\u002F3.validation","Check whether your experience is ready for the BBS, and resolve anything that isn't.","ph:shield-check-duotone",{"title":93,"path":94,"stem":95,"description":96,"icon":25},"Your pathway","\u002Fprogress-and-compliance\u002Fyour-pathway","03.progress-and-compliance\u002F4.your-pathway","Review your license type, registrations, 90-day rule dates, and the coursework and exams that go with them.",{"title":98,"path":99,"stem":100,"description":101,"icon":102},"Correct or renew","\u002Fprogress-and-compliance\u002Fchange-your-pathway","03.progress-and-compliance\u002F5.change-your-pathway","Fix a registration detail you entered wrong, or record a renewed or subsequent registration the BBS issued.","ph:arrows-clockwise-duotone",{"title":104,"path":105,"stem":106,"children":107},"Supervision","\u002Fsupervision","04.supervision",[108,113,118],{"title":109,"path":105,"stem":110,"description":111,"icon":112},"Your supervisor","04.supervision\u002Findex","Connect your supervisor, set how approvals work, and keep your hours signed off.","ph:users-three-duotone",{"title":114,"path":115,"stem":116,"description":117,"icon":19},"Add a supervisor","\u002Fsupervision\u002Fadd-a-supervisor","04.supervision\u002F1.add-a-supervisor","Invite your supervisor, complete the BBS Supervision Agreement together in Licentio, and manage the relationship over time.",{"title":119,"path":120,"stem":121,"description":122,"icon":123},"Getting sign-off","\u002Fsupervision\u002Fgetting-hours-signed-off","04.supervision\u002F2.getting-hours-signed-off","See how logged hours move through approval, weekly sign-off, and the final attestation, and what each one is for.","ph:signature-duotone",{"title":125,"path":126,"stem":127,"children":128},"For Supervisors","\u002Ffor-supervisors","05.for-supervisors",[129,134,140,146,152],{"title":130,"path":126,"stem":131,"description":132,"icon":133},"For supervisors","05.for-supervisors\u002Findex","Review and approve your supervisees' hours and keep your supervisor credential current.","ph:user-circle-check-duotone",{"title":135,"path":136,"stem":137,"description":138,"icon":139},"Supervisor dashboard","\u002Ffor-supervisors\u002Fsupervisor-dashboard","05.for-supervisors\u002F1.supervisor-dashboard","See what a supervisor's workspace shows, and how to get set up to review hours.","ph:gauge-duotone",{"title":141,"path":142,"stem":143,"description":144,"icon":145},"Review & approve","\u002Ffor-supervisors\u002Freview-and-approve","05.for-supervisors\u002F2.review-and-approve","Work through your approval queue, set your review cadence, and understand what you're attesting to.","ph:check-square-offset-duotone",{"title":147,"path":148,"stem":149,"description":150,"icon":151},"Weekly sign-off","\u002Ffor-supervisors\u002Fweekly-sign-off","05.for-supervisors\u002F3.weekly-sign-off","Sign the weeks of approved hours your supervisees keep for their BBS records, from your Weekly sign-off page or the reminder email.","ph:calendar-check-duotone",{"title":153,"path":154,"stem":155,"description":156,"icon":157},"Your credential","\u002Ffor-supervisors\u002Fyour-credential","05.for-supervisors\u002F4.your-credential","Record the licenses that authorize you to supervise, and keep them current.","ph:identification-badge-duotone",{"title":159,"path":160,"stem":161,"children":162},"For Organizations","\u002Ffor-organizations","06.for-organizations",[163,168,173,179,185,191,196,202,207,212,218,224],{"title":164,"path":160,"stem":165,"description":166,"icon":167},"For organizations","06.for-organizations\u002Findex","Set up an organization workspace, invite your team, connect supervision, and oversee licensure progress across your associates.","ph:buildings-duotone",{"title":169,"path":170,"stem":171,"description":172,"icon":167},"Create an organization","\u002Ffor-organizations\u002Fcreate-your-organization","06.for-organizations\u002F01.create-your-organization","Start an organization workspace for your clinic, agency, or training program, and begin your 30-day trial.",{"title":174,"path":175,"stem":176,"description":177,"icon":178},"Workspaces","\u002Ffor-organizations\u002Fworkspaces","06.for-organizations\u002F02.workspaces","Understand the Independent workspace and organization workspaces, switch between them, and manage which ones you belong to.","ph:user-switch-duotone",{"title":180,"path":181,"stem":182,"description":183,"icon":184},"Joining an organization","\u002Ffor-organizations\u002Fjoining-an-organization","06.for-organizations\u002F03.joining-an-organization","Accept an organization's invitation, understand what your organization can and cannot see about your hours, and leave when a placement ends.","ph:door-open-duotone",{"title":186,"path":187,"stem":188,"description":189,"icon":190},"Roles","\u002Ffor-organizations\u002Froles","06.for-organizations\u002F04.roles","Learn what each of the seven organization roles can see and do, and where the line on clinical detail sits.","ph:identification-card-duotone",{"title":192,"path":193,"stem":194,"description":195,"icon":19},"Members","\u002Ffor-organizations\u002Fmembers","06.for-organizations\u002F05.members","Invite people to your organization, change roles, remove members, and understand which memberships count as billable seats.",{"title":197,"path":198,"stem":199,"description":200,"icon":201},"Connect supervision","\u002Ffor-organizations\u002Fconnect-supervision","06.for-organizations\u002F06.connect-supervision","Link supervisor and associate pairs to your organization so the hours logged under them appear in your records, and choose the date visibility begins.","ph:link-duotone",{"title":203,"path":204,"stem":205,"description":206,"icon":74},"Team progress","\u002Ffor-organizations\u002Fteam-progress","06.for-organizations\u002F07.team-progress","Read your organization dashboard, act on what needs attention, and see where every associate stands toward licensure.",{"title":208,"path":209,"stem":210,"description":211,"icon":112},"Supervisors & events","\u002Ffor-organizations\u002Fsupervisor-workload","06.for-organizations\u002F08.supervisor-workload","See each supervisor's caseload against the cap, their pending approvals and unsigned weeks, and the ledger of every session your organization can see.",{"title":213,"path":214,"stem":215,"description":216,"icon":217},"Reports and exports","\u002Ffor-organizations\u002Freports-and-exports","06.for-organizations\u002F09.reports-and-exports","Download the team compliance report and export associate progress, supervisor workload, and session records as CSV or JSON.","ph:file-csv-duotone",{"title":219,"path":220,"stem":221,"description":222,"icon":223},"Billing","\u002Ffor-organizations\u002Fbilling","06.for-organizations\u002F10.billing","Understand the organization trial, what a billable seat is, how monthly and annual plans charge for seats, and how to manage or cancel your plan.","ph:credit-card-duotone",{"title":225,"path":226,"stem":227,"description":228,"icon":229},"Settings & audit","\u002Ffor-organizations\u002Fsettings-and-audit","06.for-organizations\u002F11.settings-and-audit","Rename your organization, set the billing contact and default approval workflow, and read the record of membership, billing, and organization changes.","ph:gear-six-duotone",{"title":231,"path":232,"stem":233,"children":234},"Reports And Export","\u002Freports-and-export","07.reports-and-export",[235,240,246,252,257],{"title":236,"path":232,"stem":237,"description":238,"icon":239},"Reports and export","07.reports-and-export\u002Findex","Generate the Experience Verification you submit to the BBS, the hours logs that back it up, a progress report, and a raw export of your data.","ph:file-text-duotone",{"title":241,"path":242,"stem":243,"description":244,"icon":245},"Progress report","\u002Freports-and-export\u002Fprogress-report","07.reports-and-export\u002F1.progress-report","Generate a working snapshot of your totals, categories, and projected completion.","ph:chart-donut-duotone",{"title":247,"path":248,"stem":249,"description":250,"icon":251},"Experience Verification","\u002Freports-and-export\u002Fexperience-verification","07.reports-and-export\u002F2.experience-verification","Fill the official BBS Experience Verification with your approved hours and send it to your supervisor to sign electronically.","ph:seal-check-duotone",{"title":253,"path":254,"stem":255,"description":256,"icon":239},"Hours logs","\u002Freports-and-export\u002Fhours-logs","07.reports-and-export\u002F3.hours-logs","Download your Detailed Hours Log and Weekly Log, the records that back up your Experience Verification.",{"title":258,"path":259,"stem":260,"description":261,"icon":262},"Export your data","\u002Freports-and-export\u002Fexport-your-data","07.reports-and-export\u002F4.export-your-data","Download your event log as CSV or JSON, filtered however you like.","ph:download-simple-duotone",{"title":264,"path":265,"stem":266,"children":267},"Account And Billing","\u002Faccount-and-billing","08.account-and-billing",[268,272,278,284,290],{"title":269,"path":265,"stem":270,"description":271,"icon":229},"Account and billing","08.account-and-billing\u002Findex","Manage your profile, sign-in, notifications, and your Licentio subscription.",{"title":273,"path":274,"stem":275,"description":276,"icon":277},"Your profile","\u002Faccount-and-billing\u002Fyour-profile","08.account-and-billing\u002F1.your-profile","Update your display name, review your licensure setup, and find your archived record.","ph:user-circle-duotone",{"title":279,"path":280,"stem":281,"description":282,"icon":283},"Sign-in and security","\u002Faccount-and-billing\u002Fsign-in-and-security","08.account-and-billing\u002F2.sign-in-and-security","Manage your password, linked sign-in methods, and where you're signed in.","ph:lock-key-duotone",{"title":285,"path":286,"stem":287,"description":288,"icon":289},"Notifications","\u002Faccount-and-billing\u002Fnotifications-and-privacy","08.account-and-billing\u002F3.notifications-and-privacy","Choose which emails you receive, and export or delete your data.","ph:sliders-duotone",{"title":291,"path":292,"stem":293,"description":294,"icon":223},"Trial & subscription","\u002Faccount-and-billing\u002Ftrial-and-subscription","08.account-and-billing\u002F4.trial-and-subscription","Understand how the free trial works, add a payment method, and manage or cancel billing.",{"title":296,"path":297,"stem":298,"children":299},"Emails And Notifications","\u002Femails-and-notifications","09.emails-and-notifications",[300,305,311],{"title":301,"path":297,"stem":302,"description":303,"icon":304},"Emails","09.emails-and-notifications\u002Findex","Understand every message Licentio sends, why you got it, and what the links inside do.","ph:envelope-simple-duotone",{"title":306,"path":307,"stem":308,"description":309,"icon":310},"Emails you'll receive","\u002Femails-and-notifications\u002Femails-you-receive","09.emails-and-notifications\u002F1.emails-you-receive","See every transactional email Licentio sends, grouped by what it's about.","ph:envelope-simple-open-duotone",{"title":312,"path":313,"stem":314,"description":315,"icon":316},"Approve from email","\u002Femails-and-notifications\u002Femail-actions","09.emails-and-notifications\u002F2.email-actions","See how the secure action links in supervisor emails work.","ph:cursor-click-duotone",{"title":318,"path":319,"stem":320,"children":321},"Help","\u002Fhelp","10.help",[322,327,333],{"title":323,"path":319,"stem":324,"description":325,"icon":326},"Help and FAQ","10.help\u002Findex","Find common problems, quick fixes, and answers to the questions associates ask most.","ph:lifebuoy-duotone",{"title":328,"path":329,"stem":330,"description":331,"icon":332},"Troubleshooting","\u002Fhelp\u002Ftroubleshooting","10.help\u002F1.troubleshooting","Fix common problems, from sign-in trouble to hours that won't count.","ph:wrench-duotone",{"title":334,"path":335,"stem":336,"description":337,"icon":338},"FAQ","\u002Fhelp\u002Ffaq","10.help\u002F2.faq","Get straight answers about how Licentio handles BBS rules, your data, and your account.","ph:question-duotone",{"id":340,"extension":341,"footer":342,"header":365,"meta":371,"stem":372,"__hash__":373},"settings\u002Fsettings\u002Fsite.yml","yml",{"copyright":343,"links":348,"social":352},{"holder":344,"rights":347},{"label":345,"href":346},"Kaweah Tech","https:\u002F\u002Fkaweah.tech","All rights reserved.",[349],{"label":350,"href":351},"Website","https:\u002F\u002Flicent.io",[353,357,361],{"ariaLabel":354,"href":355,"icon":356},"Kaweah Tech on LinkedIn","https:\u002F\u002Fwww.linkedin.com\u002Fcompany\u002Fkaweah-tech","ph:linkedin-logo-duotone",{"ariaLabel":358,"href":359,"icon":360},"Licentio on Instagram","https:\u002F\u002Fwww.instagram.com\u002Flicentio.app\u002F","ph:instagram-logo-duotone",{"ariaLabel":362,"href":363,"icon":364},"Licentio on Facebook","https:\u002F\u002Fwww.facebook.com\u002Flicentioapp\u002F","ph:facebook-logo-duotone",{"logoAlt":366,"cta":367,"links":370},"Licentio",{"label":368,"to":369},"Open App","https:\u002F\u002Fapp.licent.io",[],{},"settings\u002Fsite","F0oj4FrPv8pf3nEkyewaF3rf6LkEMtZ58_Ogqa5Jb28",{"id":375,"title":376,"body":377,"description":222,"extension":742,"icon":223,"meta":743,"navigation":744,"path":220,"seo":745,"stem":221,"__hash__":746},"docs\u002F06.for-organizations\u002F10.billing.md","Plans, seats, and billing",{"type":378,"value":379,"toc":728},"minimark",[380,388,393,404,417,424,428,439,442,446,457,494,497,503,507,510,516,530,536,540,587,590,594,600,604,623,632,636,645,671,674,688,694,705,719],[381,382,383,384,387],"p",{},"An organization pays a flat platform fee plus a per-seat charge for each\nassociate. Everything about it lives on the organization's ",[385,386,219],"strong",{}," page,\nwhich Directors and Finance members can see and act on. This page explains what\nyou're charged for and how the plans behave.",[389,390,392],"h2",{"id":391},"what-a-seat-is","What a seat is",[381,394,395,396,399,400,403],{},"A ",[385,397,398],{},"billable seat"," is an active member in the ",[385,401,402],{},"Associate"," role. Nothing else\ncounts:",[405,406,407,411,414],"ul",{},[408,409,410],"li",{},"Supervisors, Managers, Auditors, Directors, Finance, and IT are free.",[408,412,413],{},"Pending invitations never count. A seat starts when the person accepts.",[408,415,416],{},"Change an Associate to another role and the seat stops counting; change\nsomeone into Associate and it starts.",[381,418,419,420,423],{},"The Billing page's ",[385,421,422],{},"Who holds a billable seat"," lists each seated associate by\nname, email, and join date, followed by a tally of the roles included at no\ncharge and any pending invitations, so an invoice line is always reconcilable\nagainst a list of people.",[389,425,427],{"id":426},"your-trial","Your trial",[381,429,430,431,434,435,438],{},"Every organization starts with a ",[385,432,433],{},"30-day trial and no card required",". Your\ndashboard's ",[385,436,437],{},"Plan"," tile and the Billing page show the date it ends. During the\ntrial your team has full access.",[381,440,441],{},"When the trial ends without a plan, the workspace goes read-only for growth:\ninvitations, resends, changes into the Associate role, and new supervision\nconnections are refused until a Director or Finance member chooses a plan.\nEverything already logged is preserved, reads keep working, and members can\nstill leave or be removed.",[389,443,445],{"id":444},"start-your-plan","Start your plan",[381,447,448,449,452,453,456],{},"On Billing, under ",[385,450,451],{},"Start your organization plan"," (or ",[385,454,455],{},"Reactivate your\norganization",", if the trial has already ended):",[458,459,460,477,484,487],"ol",{},[408,461,462,463,465,466,469,470,465,473,476],{},"Choose a ",[385,464,437],{},". ",[385,467,468],{},"Annual"," is $199 per year for the platform plus $49 per\nyear per associate; it's marked ",[385,471,472],{},"Best value",[385,474,475],{},"Monthly"," is $20 per month\nplus $5 per month per associate. Each card shows the total for your current\nseat count.",[408,478,479,480,483],{},"Enter your ",[385,481,482],{},"Card information",". Your card goes directly to Stripe.",[408,485,486],{},"Read the automatic-renewal disclosure and tick the consent box.",[408,488,489,490,493],{},"Select ",[385,491,492],{},"Start organization plan",".",[381,495,496],{},"You're charged today for the platform fee plus your current seats, and the\nsubscription renews automatically until you cancel. Licentio emails your billing\ncontacts a confirmation.",[498,499,500],"note",{},[381,501,502],{},"Prices are shown in the app when you choose a plan; the amounts above are the\npublished organization prices at the time of writing.",[389,504,506],{"id":505},"how-seats-are-charged","How seats are charged",[381,508,509],{},"The two plans handle a changing team differently, and both are stated on the\nBilling page.",[381,511,512,515],{},[385,513,514],{},"Annual."," You pay for seats in advance. Adding an associate mid-year raises\nyour seat count and Stripe charges a prorated amount for the rest of the year,\nright away. Removing an associate lowers next year's count but doesn't refund\nthis year; the paid slot stays yours, so refilling it with a new associate\ncosts nothing until you exceed the number of seats you've already paid for. At\nrenewal, you're billed for your actual headcount.",[381,517,518,521,522,525,526,529],{},[385,519,520],{},"Monthly."," Each month bills the ",[385,523,524],{},"highest"," number of associates you had during\nthat month, not the number on the last day. Adding someone mid-month raises the\nmark with no immediate charge; removing someone lowers next month's bill, not\nthis one. The Billing page's ",[385,527,528],{},"This cycle's peak"," tile is the number you'll be\nbilled for.",[381,531,532,535],{},[385,533,534],{},"Next invoice"," on the Billing page is Stripe's own estimate for the upcoming\ncharge and its due date.",[389,537,539],{"id":538},"manage-your-plan","Manage your plan",[405,541,542,552,562,576],{},[408,543,544,547,548,551],{},[385,545,546],{},"Payment method"," — ",[385,549,550],{},"Update payment method"," opens Stripe's secure portal\nto change the card. That's the only thing the portal is for; seat counts are\nset by your roster, not by hand.",[408,553,554,557,558,561],{},[385,555,556],{},"Current plan"," — on Monthly, ",[385,559,560],{},"Switch to annual billing"," moves you\nimmediately, credits your unused monthly time, and starts the annual term\ntoday. Moving from annual to monthly takes effect at your next renewal;\ncontact support to arrange it.",[408,563,564,567,568,571,572,575],{},[385,565,566],{},"Invoice history"," — your settled invoices, with ",[385,569,570],{},"View"," and ",[385,573,574],{},"PDF"," for\neach.",[408,577,578,581,582,493],{},[385,579,580],{},"Billing contact"," — set on the organization's Settings page. Invoices,\nreceipts, and renewal notices go there; if it's empty, they go to whoever\ncreated the organization. Members with billing access can also opt in to these\nnotices. See ",[583,584,586],"a",{"href":585},"\u002Ffor-organizations\u002Fsettings-and-audit\u002F","Settings and the audit trail",[381,588,589],{},"Annual plans get a renewal preview by email before the renewal charge, showing\nthe seat count and estimated total.",[389,591,593],{"id":592},"if-a-payment-fails","If a payment fails",[381,595,596,597,599],{},"Stripe retries the card automatically, and Licentio emails your billing contacts\neach time with ",[385,598,550],{},". Nothing is lost. Your organization keeps\nfull access for a short grace period after the missed date; after that, its\ncoverage lapses until the card is fixed: growth actions pause, and seated\nassociates are on their own subscription's terms in the meantime.",[389,601,603],{"id":602},"cancel","Cancel",[381,605,606,607,610,611,614,615,618,619,622],{},"Under ",[385,608,609],{},"Cancel your organization plan",", select ",[385,612,613],{},"Cancel organization plan",".\nThe ",[385,616,617],{},"Before you cancel"," panel spells out exactly what happens at the end of\nyour paid period: aggregate reporting is removed; pending invitations are\nrevoked; associates move to individual accounts, keeping their own records; and\nthe organization is closed for good. Your team keeps full access until that\ndate, and you can select ",[385,620,621],{},"Keep my plan"," any time before then to call it off.",[624,625,626],"caution",{},[381,627,628,631],{},[385,629,630],{},"Cancellation closes the organization when the period ends, permanently.","\nMembers' licensure records are untouched, but the workspace, its dashboards,\nand its exports are gone. Starting over means creating a new organization and\ninviting everyone again. If you only need to pause spending, remove seats\ninstead.",[389,633,635],{"id":634},"gotchas","Gotchas",[637,638,639],"warning",{},[381,640,641,644],{},[385,642,643],{},"A seat is a role, not a person."," Every active Associate is billed, whether or\nnot they're logging. Move staff who don't track hours to a staff role, and\nremove people when a placement ends, or you'll pay for seats you don't use.",[405,646,647,653,659,665],{},[408,648,649,652],{},[385,650,651],{},"Monthly bills the peak, not the end of month."," Adding and removing someone\nin the same month still bills that seat for the month.",[408,654,655,658],{},[385,656,657],{},"Annual mid-year additions charge immediately."," Expect a prorated invoice\nwhen a new associate accepts, unless you're refilling a seat you already paid\nfor.",[408,660,661,664],{},[385,662,663],{},"The trial's end date is on the page; put it in your calendar."," When it\npasses without a plan, your team can't be grown until billing is set up.",[408,666,667,670],{},[385,668,669],{},"Cancel means close, not pause."," Read the panel before you confirm.",[389,672,334],{"id":673},"faq",[381,675,676,679,680,687],{},[385,677,678],{},"Do associates need their own subscription?","\nNo. While they hold the Associate role and your plan is active or in trial, your\norganization covers their access. Their own Subscription page says ",[385,681,682,683],{},"Your seat\nis covered by ",[684,685,686],"span",{},"Organization",". If they leave, coverage ends that day.",[381,689,690,693],{},[385,691,692],{},"What happens to an associate who was already paying?","\nOnce your organization is on a paid plan, Licentio ends their personal\nsubscription so they aren't billed twice: a monthly plan runs out its period, an\nannual plan ends at the end of the current month with the remaining whole months\nrefunded. They get an email explaining it.",[381,695,696,699,700,704],{},[385,697,698],{},"Can I apply an offer code to an organization?","\nNot from the app. Offer codes apply to individual subscriptions. Contact\n",[583,701,703],{"href":702},"mailto:support@licent.io","support@licent.io"," about organization arrangements.",[381,706,707,710,711,714,715,718],{},[385,708,709],{},"Who gets billing emails?","\nYour ",[385,712,713],{},"Contact email"," from Settings (or the creator's address if that's empty),\nplus any Director or Finance member who has ",[385,716,717],{},"Organization billing notices","\nswitched on. The billing contact is notified either way.",[381,720,721,724,725,727],{},[385,722,723],{},"Where do I see the exact amount before I'm charged?","\nOn the Billing page: the plan cards show totals for your current seat count\nbefore you start, and ",[385,726,534],{}," shows Stripe's estimate once you're on a\nplan.",{"title":729,"searchDepth":730,"depth":730,"links":731},"",3,[732,734,735,736,737,738,739,740,741],{"id":391,"depth":733,"text":392},2,{"id":426,"depth":733,"text":427},{"id":444,"depth":733,"text":445},{"id":505,"depth":733,"text":506},{"id":538,"depth":733,"text":539},{"id":592,"depth":733,"text":593},{"id":602,"depth":733,"text":603},{"id":634,"depth":733,"text":635},{"id":673,"depth":733,"text":334},"md",{},{"title":219},{"title":376,"description":222},"J_mqUkvyB04CFBDy5pkvjATHrhBpg1_kpRjjTRVS0PE",[748,748],null,1787252054535]