Approving and signing from email

See how the secure action links in supervisor emails work.

Some emails Licentio sends supervisors carry a secure action link, so you can act without signing in. This page explains what those links do and what to watch for. It's written for supervisors, since they're the ones who act on them.

Approve or reject from email

When a supervisee logs an event under you, the approval request email links to a page showing the event — supervisee, date, duration, and category. From there you can:

Confirm approval — the supervisee can immediately count that event toward their licensure hours.
Confirm rejection — add a brief reason so the supervisee knows what to change, then they can edit and resubmit.

There's always a link to open the in-app review queue instead, if you'd rather act on several events at once. See Review and approve hours.

Sign or verify from email

When an associate needs your attestation, the signature request email links to a short signing page. Two versions exist:

Sign off on supervised hours — at the end of a supervisory relationship, attesting the record is accurate.
Verify supervised hours — an experience verification, which confirms the record without ending the relationship.

To complete it, you confirm your full legal name as it appears on your license and agree to the attestation: that you supervised the hours in the record and they are accurate to the best of your knowledge, under penalty of perjury. You may also answer a few standard BBS questions about the supervision (employment arrangement, whether the supervisee was paid, pre- or post-degree, private practice). Once you sign, the record is archived to the supervisee's account for their licensure submission.

As Licentio notes on the signing page, the Board accepts a typed-name attestation in place of a printed signature, so this is complete and valid without printing anything.

Gotchas

Signing is a legal attestation, not a formality. You're confirming, under penalty of perjury, that you supervised the hours and the record is accurate. Review the linked record before you sign.

Use the most recent email. If Licentio sends an updated request, the newer link replaces the older one. An older link will report that it's no longer usable.
A dead link isn't a dead end. If a link has expired, already been used, or been replaced, act from the in-app review queue instead — or, for a signature, ask the supervisee to resend the request.

FAQ

Do I need to sign in to approve from email? No. The action link lets you approve or reject directly. To work through several events at once, sign in and use your in-app review queue.

The link says it's no longer usable. What happened? It expired, was already used, or was replaced by a newer email. Open the in-app review queue to act on the event, or ask the supervisee to resend a signature request.

What exactly am I attesting to when I sign? That you supervised the hours in the linked record and that they're accurate to the best of your knowledge — a statement made under penalty of perjury, as the BBS requires.

I'm an associate and got an approval-decision email. Do I need to click anything? No. Approval-decision emails are informational. If an event was rejected, open it in Licentio, apply the change your supervisor asked for, and resubmit.