Approving and signing from email

See how the secure action links in supervisor emails work.

Some emails Licentio sends supervisors carry a secure action link, so you can act without signing in. This page explains what those links do and what to watch for. It's written for supervisors, since they're the ones who act on them.

Approve or reject from email

When a supervisee logs a session under you (in the Approve each session mode), the approval request email carries two buttons, Approve and Reject. Each is a signed, single-use link that's good for one decision and expires after seven days. Either one opens a page showing the event — supervisee, date, duration, and category — where you:

Confirm approval — the session is on record as approved.
Confirm rejection — add a Reason for rejection so the supervisee knows what to change, then they can edit and resubmit.

There's always a link to open the in-app review queue instead, if you'd rather act on several events at once. See Review and approve hours.

Sign or verify from email

When an associate needs your attestation, the signature request email links to a short signing page. Three versions exist:

Sign off on supervised hours — at the end of a supervisory relationship, attesting the record is accurate.
Verify supervised hours — the Experience Verification, which confirms the record on the official BBS form without ending the relationship.
Sign weekly supervision logs — the weekly log sign-off, where you select the weeks (Select all weeks) and Sign selected weeks. See Weekly log sign-off.

To complete a sign-off or verification, you enter your full legal name as it appears on your license, agree to the attestation (that you supervised the hours in the record and they are accurate to the best of your knowledge, under penalty of perjury), and tick the consent to sign electronically, agreeing that your typed name is your legal signature. For a verification you also answer a few standard BBS questions about the supervision (employment arrangement, whether the supervisee was paid, pre- or post-degree, private practice). Once you sign, the record is archived to the supervisee's account for their licensure submission. Signature links stay valid for 30 days.

The BBS accepts electronic signatures on these forms, so this is complete and valid without printing anything.

Gotchas

Signing is a legal attestation, not a formality. You're confirming, under penalty of perjury, that you supervised the hours and the record is accurate. Review the linked record before you sign.

Use the most recent email. If Licentio sends an updated request, the newer link replaces the older one. An older link will report that it's no longer usable.
A dead link isn't a dead end. If a link has expired, already been used, or been replaced, act from the in-app review queue instead — or, for a signature, ask the supervisee to resend the request.

FAQ

Do I need to sign in to approve from email? No. The action link lets you approve or reject directly. To work through several events at once, sign in and use your in-app review queue.

The link says it's no longer usable. What happened? It expired, was already used, or was replaced by a newer email. Open the in-app review queue to act on the event, or ask the supervisee to resend a signature request.

What exactly am I attesting to when I sign? That you supervised the hours in the linked record and that they're accurate to the best of your knowledge — a statement made under penalty of perjury, as the BBS requires.

I'm an associate and got an approval-decision email. Do I need to click anything? No. Approval-decision emails are informational. If an event was rejected, open it in Licentio, apply the change your supervisor asked for, and resubmit.