Getting your hours signed off

See how logged hours move through approval, weekly sign-off, and the final attestation, and what each one is for.

Logging an hour records it. Your supervisor's sign-off is what turns it into a record the board will accept. Three kinds of sign-off happen over a placement: per-event approval, weekly log sign-off, and the final attestation on the official forms. This page covers all three and what each one is for.

Approval

Under the default review mode, every event you log starts as Awaiting review. Your supervisor sees it and either approves or rejects it:

Approved — the event is on record as reviewed. Approved hours are what appear on your Experience Verification and hours logs.
Rejected — your supervisor includes a reason. The event comes back to you to edit and resubmit. Fix what they flagged and it returns to their queue.

Other statuses you may see: No approval needed (the relationship is set to No approval required), Pending verification (you entered the supervisor by name and they haven't joined Licentio), and Signed off externally (imported hours a supervisor attested to outside Licentio).

Your supervisor can act inside Licentio or straight from the email notification when they review each session, so approvals don't have to wait for them to sign in. See Approving and signing from email.

Approval and your Progress page's Verified total are different things. Verified counts hours that qualify under your pathway's rules with a connected supervisor, whether or not each event has been approved yet. Approval is the BBS-facing record, and it's what the documents you submit are built from. See Your progress.

Weekly log sign-off

The BBS expects supervisors to sign a weekly log of your hours as the weeks go by. Licentio builds that log from your approved hours, and your supervisor signs weeks from their Weekly sign-off page, or from the reminder email. A signed week reopens if an event in it changes. Your Reports page shows how many weeks are waiting and lets you Remind my supervisors. See Hours logs.

Final attestation

Two attestations close the loop, and both arrive by secure email link, signed under penalty of perjury without the supervisor needing to sign in:

Experience Verification. When you're ready to apply, you send the official BBS form from Reports; your supervisor verifies the hours and the signed PDF lands in your account. This doesn't end the relationship. See Experience Verification.
End-of-relationship sign-off. When a placement ends, End relationship on your Supervisors page emails your supervisor a sign-off link for the hours you logged under them. They have 30 days to attest; once they sign, the relationship closes and the signed record is archived on your account.

Gotchas

Approved hours are what your documents print. A pile of events sitting in Awaiting review doesn't show up on your Experience Verification or hours logs. Keep events moving through review rather than letting them accumulate.

Get sign-off on schedule, not in bulk. Weekly logs are meant to be signed weekly. If a supervisor becomes unavailable before signing, unsigned periods are difficult to resolve.
A rejection is a to-do, not a dead end. Read the reason, edit the event, and resubmit. Ignored rejections are hours that never count.
Don't wait until application time to verify. Chasing signatures for years of hours at the end is how associates lose weeks. Verify as you go.

FAQ

How does my supervisor approve my hours? From their Approvals queue in Licentio, or directly from the email Licentio sends them when you log a session under them (in the Approve each session mode).

My event was rejected. What do I do? Open it, read your supervisor's reason, make the correction, and resubmit. It goes back into their review queue.

What's the difference between approval, weekly sign-off, and the final attestation? Approval clears individual events as you log them. Weekly sign-off is the supervisor's signature on each week's log. The final attestation is the BBS-required signature on your Experience Verification, or the sign-off that closes a relationship when a placement ends.

My supervisor left before signing my hours. Mark them as deceased or unavailable from your Supervisors page, then use End with memo (supervisor unavailable) to file the unavailability memo. Licentio generates the unsigned partial Detailed Hours Log and the memo together, which the BBS accepts as a pair. See Add a supervisor. Reach out to support@licent.io if you need help.