Your dashboard

Take a tour of the Licentio home screen and learn what each card is telling you.

Your dashboard is the home screen you land on after signing in. It answers one question at a glance: where do you stand? Everything here is a summary that links to the full detail elsewhere. This tour walks the cards top to bottom.

The exact cards you see depend on your pathway and where you are in the process, so your dashboard won't match this screenshot-for-screenshot. The pieces below are the common ones.

The trial banner

While you're on a trial, a banner across the top shows how many days remain and links to Manage billing so you can add a payment method before access ends. Once you're subscribed, the banner goes away. See Your trial and subscription.

Welcome and Log hours

The header greets you by name and gives you the primary action: Log hours. This button is your fastest way into logging an event, and it's on every screen, so you never have to hunt for it. See Log your hours.

Getting started checklist

A Getting started card tracks the handful of setup tasks that make Licentio useful: setting up your pathway, importing existing hours, inviting your supervisor, logging your first event, and reviewing your privacy and communication preferences. Finished items are checked off; each unfinished item has a button to do it now or Skip for now. Once you've worked through it, you can dismiss the card with the ✕.

BBS registration prerequisites

This card lists the requirements you cleared before the BBS issued your associate registration — your qualifying degree, signed application, application fee, Live Scan fingerprinting, criminal history disclosure, and Degree Program Certification. It's a reference, not a to-do list: you've already met these. Dismiss it with the ✕ when you no longer need it.

Additional coursework and exams

Beyond supervised hours, the BBS requires specific coursework and exams — for example the Suicide Risk Assessment and Intervention and Telehealth coursework, and the California Law and Ethics Exam. This card lists the ones for your pathway with their legal references, and lets you check each off as you confirm it. Some may already be embedded in your qualifying degree.

Checking an item here is your own record-keeping. It tells Licentio you've confirmed the requirement; it doesn't file anything with the BBS.

Hours by supervisor type

The BBS cares who supervised your hours, by their license type. This card breaks your qualifying hours down by supervisor license (LMFT, LCSW, LPCC, Psychologist, Psychiatrist, and LEP), and shows any floor or cap that applies to each on your pathway. It's how you catch, early, that too many hours came from a supervisor type with a cap.

Your progress tiles

A row of tiles summarizes the numbers that matter for your pathway — typically your total hours, direct client contact, a non-clinical cap, and supervised weeks — each as a value against its target with a percentage. These are the headline figures; the full breakdown lives on Your progress and Requirements.

Compliance readiness

This card is your early-warning system. If any events or categories need a closer look before submission, it says how many and links to Open validation, where you can resolve them. A clean readiness card means nothing is blocking you. See Validation.

Recent activity

A running list of your most recently logged events, each with its category, date, duration, and review status (for example, Awaiting review until your supervisor signs off). It's a quick confirmation that what you logged landed the way you meant.

Gotchas

The dashboard is a summary, not the source of truth. Numbers here roll up from your logged events. If a tile looks wrong, the fix is almost always on the underlying page — Validation or the event itself, not the dashboard.
State-specific banners mean action. If you haven't added a BBS registration yet, or your supervisor credential needs attention, the dashboard surfaces a banner about it. Those are worth acting on rather than dismissing.

FAQ

Why do my dashboard numbers differ from a colleague's? Requirements, caps, and tiles are specific to your pathway and degree vintage. Two associates pursuing different licenses, or who graduated on opposite sides of the January 1, 2020 boundary, see different targets.

I dismissed a card. Is it gone for good? The reference cards (registration prerequisites, getting started) are meant to be dismissed once you're done with them. The information they summarize still lives on its own page.

What does "Awaiting review" mean on a recent event? You've logged it, and it's waiting for your supervisor to approve it. See Getting your hours signed off.