Review and approve hours

Work through your approval queue, set your review cadence, and understand what you're attesting to.

Reviewing your supervisees' hours is the heart of the supervisor role. Licentio gives you two views for it: the approval queue for working through everything at once, and each supervisee's detail for a closer look at one person.

The approval queue

Open Approvals to see every event waiting on you, grouped by supervisee and submission. For each group you can Approve all at once, or act on events one at a time with Approve and Reject. Select all lets you approve a selection in one go, and Load more pages through a large queue, oldest first.

Each event shows the supervisee, date, duration, and category — the facts you're attesting to.

Reviewing one supervisee

Select a supervisee to open their detail. There you'll find:

Their pathway, relationship start date, hours to date, and last activity.
Supervision Agreement (BBS 37M-300) — the agreement you develop and sign together, with its signature status. See Add a supervisor for the flow; it's the same card from your side.
Approval workflow — how often you want to review this supervisee's events.
Events under this relationship — every event, filterable, with its current status (Awaiting your review, Approved, Rejected, No approval needed, or No approval on file).

Invitations from associates who want you as their supervisor also appear on your Supervisees page, with Accept and Decline.

Set your review cadence

Under Approval workflow, you choose how often you review this supervisee's events. There are four modes:

Approve each session — every event comes to you for approval, and Licentio emails you as each one is logged. This is the default when a relationship begins.
Approve weekly and Approve monthly — events still arrive in your queue individually, but without a per-event email; the expectation is that you clear them on that cadence with Approve all or Select all.
No approval required — events are on record as soon as they're logged, with no review step.

If an organization proposed this supervision, the relationship starts on the organization's default approval workflow, if it set one. You can change it here like any other.

Changing the mode never rewrites approvals you've already decided; new events follow the new mode from then on. One switch does reach back, and helpfully so: turning off No approval required surfaces events that were logged with no review step — they never had an approval decision — so they land in your queue instead of sitting uncounted. Changing the mode also reopens any weekly logs you've already signed for this supervisee, so they come back to your Weekly sign-off queue for a fresh signature.

Approving and rejecting

Approve an event and it's on record as reviewed. Approved hours are what feed your supervisee's weekly logs and, when they apply, their Experience Verification.
Reject an event and you add a brief reason. The supervisee gets your feedback, edits the event, and resubmits it.

In the Approve each session mode you can also act directly from the email Licentio sends you, without signing in. See Approving and signing from email.

Gotchas

You're making a BBS attestation, not clicking a button. Approving an event means you're confirming you supervised those hours and they're accurate. Review the details rather than bulk-approving on autopilot, especially for a supervisee whose log you haven't looked at recently.

Rejections need a usable reason. "Rejected" with no guidance leaves your supervisee guessing. Say what needs to change so they can fix and resubmit in one pass.
Cadence changes don't rewrite your decisions. Switching how often you review affects new events going forward; anything you've already approved or rejected stays decided. The lone exception, described above, is turning off No approval required, which surfaces earlier events that never had a review.
A backlog blocks your supervisees. Unapproved hours don't appear on their weekly logs or their Experience Verification, and weeks can't be signed until the events in them are approved. If your queue is deep, work oldest-first.

FAQ

Can I approve a whole batch at once? Yes. The approval queue groups events by supervisee and submission, and each group has an Approve all. Use it when you've reviewed the batch and it's clean.

What happens when I reject an event? Your supervisee receives your reason, edits the event, and resubmits it into your queue. Nothing is deleted; it comes back around for another look.

Can I review without signing in? Yes. In the Approve each session mode, the email Licentio sends when a supervisee logs a session carries Approve and Reject links. See Approving and signing from email.

Does an organization see what I approve? If the supervision is connected to an organization, its Directors and Managers can see the date, duration, category, and supervisor of each session from the disclosed visibility date, and its team pages count your pending approvals and unsigned weeks. They never see session notes, and they can't approve or sign for you. See Joining an organization.

What's the difference between approving events, signing weeks, and the final sign-off? Approving keeps a supervisee's record current as they log. Weekly sign-off is your signature on each week's log. The final sign-off is the BBS attestation you make on their Experience Verification, or when the relationship ends. See Getting your hours signed off.